Customer Testimonials

My service coordinator was very intentional ensuring all of my needs and the vehicle needs were met. Thanks Megan, you’re the best!

Did this all over the phone with Steven S on their sales team. Was easy and well organized for making the purchase from a different state. Everyone I met from their team was super helpful and responsive and Steven was great!

Service department was excellent in servicing our vehicle. Attentive, professional and stayed in constant communication throughout the entire processed.

Although I did not buy a vehicle I will have to say Kenny, Rick, and Manny were Very informative, Patient, and Friendly. When I am ready to trade in mine I will definitely go to Land Rover South Shore!

This past weekend, we had the most awesome experience buying our 2021 Chevy Tahoe! Steven and Jim made the entire process smooth and stress-free. From the moment we arrived, they ensured we got exactly the car we wanted with no pressure at all. Their professionalism, honesty, and dedication to customer satisfaction truly set them apart. If you're looking for a hassle-free car-buying experience, we highly recommend Steven, Jim, and the entire team!

Laura D. was fabulous from beginning to end. She was helpful and always quick to accommodate. The entire shopping experience was lovely and civilized. Highly recommend.

Great people to work with, has been responsive to every need I’ve had. They treated me great at this dealership.

This past weekend I worked with Tabatha to purchase my 3rd Land Rover. I’m beyond happy with the service and the recommendations about a new vehicle. I don’t live close, but will always come to JLR. Tabatha did not pressure me, was honest, friendly, and took her time helping me. We also talked with Pete in parts about service recommendations. They are both amazing!! I went in for an oil change and left with a 2025 Range Rover Sport!!

Very easy to deal with great price. Tabitha, Rick, and Jack took good care of me.

I had the most awesome experience here in crown point. The sales rep Tabatha was a sweet excellent rep. She was kind friendly efficient and even the test drive she felt like a cool friend I already knew while with me . Please visit her she deserves lots of kuddos and knows what she doing well deserved applause

I’m very grateful that my client agreed to consider the CPO Range Rover HSE for sale at Southshore JLR that I selected. Upon calling to further investigate I was fortunate to get Laura Domenici. All I can say is she clearly takes a great deal of pride in what she does and does what she says. She had the bedside manner of a great doctor who was happy to pull my requested vehicle to do a video walk around and get it to me and my client Julie and quote some other options. I literally left our conversation feeling ...

Laura D was a pleasure to work with. I found the vehicle that I wanted on their website and she reached out immediately to help me answer any questions that I had. Purchased that vehicle and everything went smooth and she was helpful even after the sale.

Sarah and Brenden were very helpful. Went out of their way to answer my questions and concerns. Thank you ! 😊

I worked with Tabitha and she made the process very smooth and easy. Everyone was polite and showed good customer service. The car is great!!

I was in the market for a vehicle, I reached out online about a vehicle, and was responded to by Tabatha. She was very informative, and made me feel very comfortable about my purchase. I would definitely recommend Tabatha for anyone looking to purchase a vehicle. Thank you for professional, and awesome customer service.....

We stopped in at a whim on a Saturday night about an hour before close, Tabatha welcomed us at the door with zero pressure and a fantastic personality. She promptly without asking, went out and got the vehicle we wanted to view and pulled it into the service base so we can view it since it was cold out. (Seems obvious, but you'd be surprised how many dealerships do not do this) We then we're greeted by the sales manager when we were ready to leave, which I'm sure is part of their process, however he was ...

I’ve had great customer service!

They are always super friendly and welcoming. I went in to order a key to unlock my rims … The customer service part guy found it inside my vehicle. Every time I been there, they’ve been extremely nice.

I had an amazing experience with returning my leased vehicle and purchasing an amazing pre-owned, Range Rover. Gina, my sales representative, was fantastic! She was knowledgeable, helpful, friendly, and just overall great! Randy, in finance was amazing as well. Honestly, the entire team was phenomenal!

Tabatha was awesome! She was knowledgeable and got the job done quickly. I would recommend her and she gets 5 stars from me!

Recently purchased a vehicle through JL Southshore and have nothing but great things to say. I am very skeptical of dealerships because of past experiences, but from the moment I called and spoke with Tabatha I knew it was meant for me to do business with them. The whole process was painless and I got the vehicle that I wanted and couldn’t be any happier. Tabatha is the absolute best and the sweetest ever. They definitely have a customer for life.

Had a great experience at South Shore JLR Crown Point, during the buying process. Sales Executive Manny Bravo did a great job answering all my questions and attending to my vehicle selections and price range. Drove out with a Range Rover Sport HSE

Excellent Service had gone there last Saturday Megan was great took care of what needed to be done!

I own a 2020 Defender and no matter what issues or questions I have the service dept always helps and take care of any of my needs. I highly recommend them.

In general the experience was good Tabitha was easy to work with we've brought a lot of cars and my brother in-law is a car salesman so we know the routine you ask for a lower price they disappear and come back as if they had to negotiate and come back with small price adjustment that I'm use to I have no problem with the service but being forced to purchase a low jack is something new I should have just not gone through with the sale but I had looked for a truck for a while and ...

I recently purchased a new vehicle from JLR South Shore. I am actually from Grand Rapids so working with a dealership in Indiana was not my dream scenario, but they had the car I wanted, and Tabatha made it easy. Over the course of 2 days we did a deal all via text which was really convenient for me. But even though a text deal is typically an impersonal experience, I still had a great in person experience once I entered the doors of the dealership to pick up the car. Tabatha had it cleaned and parked inside with a giant ...

JLR South Shore is a top notch dealership. The whole team is very welcoming from the moment you walk inside. The building is very modern and gives a vibe of a luxury lifestyle. Tabatha Romo went above and beyond. The presentation/reveal for my wife’s new car was amazing! She took her time explaining everything and helped my wife get settled in her new car. Thank you Tabatha and JLR South Shore!

Purchased a 2018 Chevy Malibu with Tabatha as my Salesperson. Very easy going, the transaction went smoothly and she was an Absolute Professional Sales Woman to work with. If you’re in the market for a New or Used vehicle give Tabatha a Call. You won’t be disappointed!!

Very professional and accommodating with accurate description of the vehicle

Tabatha was fantastic throughout the entire buying experience!

Great team, incredibly helpful, and always willing to accommodate budget needs.

I recently purchased a Range Rover from Jaguar Land Rover South Shore, And I couldn’t be happier with the experience! Laura was absolutely fantastic throughout the entire process. She was knowledgeable, patient, and made everything so smooth and stress-free. The service we received was top-notch from start to finish. Laura took the time to answer all our questions, insured we got exactly what we wanted, and went above and beyond to make sure we were satisfied. If you are looking for a great dealership experience, I recommend Jaguar Land Rover South Shore! Ask for Laura - she is amazing!

Very friendly and helpful!

Great people (Gina and Jack)! Made the overall experience enjoyable and easy!

I had a great experience at South Shore JLR this past Saturday buying my beautiful new Land Rover! From sales to finance, to signing on the dotted line, everyone was so nice, and I never felt pressured by anyone. Everything went smoothly, and anyone interested in a Land Rover or Jaguar, this is the place you need to shop!!! Shout out to Kenny, Jack, and Rick!!! Thank you so much!!!!

Best car buying experience. Customer service is their highest priority. Even delivered our Defender to us!

We had a phenomenal experience with South Shore Jaguar Land Rover. We had the pleasure working with Tabatha on our Range Rover purchase. Not only was Tabatha very knowledgable, her and her team stayed late to help us complete our purchase. They definitely went above and beyond for us! We will definitely be back!

I just wanted to give a shout out...kudos..and a huge thank you to Laura. She was exceptional from the time I walked into the establishment until I left. When I entered she told me she was going to get me in the vehicle that I wanted but had no intentions on purchasing. I came in with my BMW and advised her that I was getting tired of the same ol same ol and I just loved the Jaguar that I seen online but was just coming in to make sure the price and vehicle I seen matched. ( shoutout ...

I've never had such a great experience with car shopping. Until now I would get turned down left and right as well and being treated as a lower class human. Tabitha made me feel like I was not only welcome but wanted. The customer experience here is absolutely top tier 👌 I will be recommending everyone to go here!

Excellent experience. Tabatha and team was great to work with!

I really felt like a priority- and that's what matters, right?

Its always a peaceful trip to the dealership to see some of my fav people that taek carw of me brenden is super ciol ans helpful

What a great experience. The patience and flexibility Kenny and both Jacks displayed at this dealership was above first class. I live in Chicago but would gladly travel twice the distance to work with them on my next vehicle. In an industry typically filled absolute garbage and game playing, none of that here and blew every other dealer out the water. Land Rover or not, go see Kenny & Jack. You won’t regret it.

This was by far the best experience I’ve ever received at a dealership! From beginning to end, Tabatha Romo made the process super smooth! She’s such a beautiful soul, professional and down-to-earth! I told her how much I utilize ride sharing so she knew that I was the “Uber Queen”! I was literally spending damn near a thousand dollars in Uber per month! Tabatha was like oh no, that’s expensive and I’m going to do everything I can to get you your own vehicle & we both said “goodbye Uber”!! Jaguar Land Rover South Shore is ...

This was a great experience from start to finish. Tabatha made us feel very welcome and worked with us to find a vehicle that fit our needs. When you visit definitely ask for Tabatha if you want a 5 star experience.

Tabetha made purchasing a vehicle very simple and effortless. Great initiative on her part, directing me every step of the way and guiding me with great knowledge and expertise of vehicles along with working inside my budget.

Worth the drive from Chicago. Great inventory. Jack and Luis were professional and efficient.

Tabatha was awesome!!! Everyone was friendly! Tabatha worked to get me the best deal possible. Over all it was a very good experience and I will be calling Tabatha again for my next vehicle purchase.

Tabatha Romo was phenomenal!! I came in from out of state and I had a long trip ahead of me and she knew that so she was prepared for me as soon as I got there and she got me in and out quickly and answered all my questions and took the time to go over everything on the vehicle for me and there were actually a couple things that we couldn’t figure out and she was able to get those answers for me. She definitely went above and beyond, and I would recommend working with Tabatha to anyone ...

The staff here is fantastic! They genuinely prioritize customer satisfaction and go above and beyond to give a VIP experience.

Wonderful experience with Steven. He made the process quick and easy.

Recently purchased a certified Range Rover from Southshore and hands down had the best salesperson. Tabatha was great from start to finish she was extremely knowledgeable and had an answer for every question I asked and I ask a lot of questions! She was so pleasant to work with and we would come back and buy from her again. We did not feel pressured and we were very satisfied with our trade in value. Great team!

I bought Mercedes GLE 450 from Southshore Jaguar Land Rover. The whole buying experience was great. I have been driving for more than 50 years and bought many many cars and I can tell you both Tabatha and Jack went above and beyond. Tabatha brought coffee for us and went back to warm it as my wife likes coffee hot. The car was nice and clean and exactly what was in the ad. I will get Michigan title and enjoy my car. It was worth driving from Michigan and buying my car from Southshore JLR.

I was in a bind….and the team at Jaguar Land Rover South Shore, went above and beyond to help me find a solution that I am thrilled with! I highly recommend this dealership if you want honest, patient and professional help when buying a new ride!

Laura and all the professionals at Jaguar Land Rover South Shore were friendly, personable, and made the experience an excellent one. I highly recommend Laura and Jaguar Land Rover South Shore for a future car purchase.

The service and sales department here are amazing

The BEST team in NWI! Would never go anywhere else to purchase a vehicle. Laura and Jack are phenomenal! Best service I have ever received! I love my new car, too!

Just purchased a Range Rover from Manny! He was great to work with and delivered my vehicle over halfway to me. Definitely I recommend Shore Side for anyone wanting a great deal on a vehicle without the stress.

I've never been a review writing guy but after buying a vehicle from this dealership I feel compelled to write one. Tabatha was my sales associate and these words won't do her justice but I'll give it a shot. Thoughtful, genuine and friendly are a few words to describe my initial thoughts. As the process went on I realized Tabatha has a knowledge for her craft that is unmatched. She had answers for every question I had and the patience to answer all one million of them. Not once did I ever feel pressure to just hurry ...

Expert service on my Jag!!

I've never had a better car purchasing experience. I'd refer anyone to Land Rover South Shore for their next vehicle purchase!

The long search for our Range Rover Sport ended here! Tabatha was an absolute gem to work with: very knowledgeable, personable, attentive to our needs and wants, and went to bat for us when needed. Would 100% come back to and recommend others to Jaguar Land Rover South Shore. Thank you to the entire team (Jack in finance, the gentleman from System X), especially Tabatha!

Wonderful experience! Great dealership, and Luis was the best.

I recently booked an appointment for basic maintenance service on my Lan Rover with this dealership and, what can I say about this guys? From the very moment the customer service named Rob, answered my call and I explained to him about my lack of English, he was very patient and extremely helpful, he found the way to communicate with me and set up my appointment, about my experience with the dealership, I felt the warm welcome environment at the moment I stepped out of my vehicle, and was led to a really nice waiting area, they even provided some ...

Jordan Bibbs is an excellent representative of what customer service should be! Jordan was professional, knowledgeable, courteous, patient, flexible, and his character was beyond reproach! If/when our family are in the market of another vehicle we will definitely be contacting Jordan and the folks over at Jaguar Land Rover South Shore. Our experience with their team of professionals was excellent and the vehicles they offer are excellent. We wish them all the best and looking forward to working with Jordan and their team in the future.

Laura was amazing and patient to work with I would recommend her to any of my family and friends. South Shore is a 5 star customer service dealership.

Went to South Shore JLR to get my car, Jag and Tabatha were amazing to help my mom and I with everything! You guys rock thank you so much for my new Chevy trax ❤️ it’s a 2021 and very good quality.

Staff is very knowledgeable and friendly. Great experience!

Tabatha was amazing. Everything went great! I couldn’t be more pleased with my purchase!!!

We worked with Laura on the purchase of a used vehicle. She was awesome! She really put us at ease and made the buying process so easy. Their financing beat the offer from our own bank, and they gave us fair value on our trade-in, too. I would highly recommend checking them out!

Tabatha assisted me with my first purchase out of state. She was very helpful, responsive and professional. Very friendly and made me feel good about my nervous purchase out of state. I appreciate her and her team who assisted every step of the way. I will definitely consider south shore Land Rover for my next purchase. This is my first Land Rover and I think I’m going to be Land Rover for life. Cheers to Tabatha and everyone at south shore Land Rover!

Quickly assessed and fixed my Defender! Thank you!

Luis was the perfect salesman. He took his time to fully explain the process. Was no rushed service at all. Luis was very nice and polite. Luis does his best to make sure he answers all questions we had.

Really Quick and friendly service. I got an unbelievable deal on a 2023 land rover! The team was knowledgeable about my preferences and needs. Finance worked within my budget to get me a deal I couldn't refuse. Very satisfied!!! Thanks Team

Thanks for everything, the only complaint is extended warranties should be check out before getting involved! When it's bumper to bumper 100% coverage! No excuses from Warranty Companies. Thanks Gabby for all your attention you gave!

Outstanding Service. Megan who is my Service Advisor is very knowledgeable about the Vehicles that enter the dealership. Jordan my salesperson still checks up on me months after I purchased my Rover. This shows alot on how customer is priority one.

Customer centered and focused! They provide excellent customer service from initial inquiry to purchase. I am confident they will continue to show excellent service and care throughout my ownership as well! Jordan B (salesperson) was awesome! Mr. Tandy (financial) was amazing as well - personable, tons of fun, kept it real, and provided fair options! They understand you’re buying a luxury car and treat you accordingly!

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